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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Tamra (Tammy)

September 16, 2023

1  out of  5 rating by Tamra (Tammy)
"I have had the very worst experience with State Farm. I have full coverage on my car and now have a claim and suddenly I am not a valued customer. I know my rights and will be filing a complaint with the Insurance Commissioner. My car was stolen through no fault of my own, it was found with damages, after a month now, I still don't have my car back in the condition it was in before the theft. I also haven't talked to the same person twice. This is UNACCEPTABLE"

Julie Anderson

August 31, 2023

5  out of  5 rating by Julie Anderson
"Adam’s and his crew will take care of your needs with best rate possible on the coverage you need"

Laow Martinez

July 11, 2023

5  out of  5 rating by Laow Martinez
"BEST AGENT IN OREGON! Jessi Aguilar is the absolute best as well! Very profesional quick and knowledgeable too bad I can’t give a 10 star rating."

Silvino Mendoza

June 27, 2023

5  out of  5 rating by Silvino Mendoza
"(Translated by Google) They do a very good job. Jessi is always looking for the best options and prices. (Original) Hacen muy bien trabajó. Jessi siempre busca las mejores opciones y precios."

Gaby Lopez

June 20, 2023

5  out of  5 rating by Gaby Lopez
"(Translated by Google) Excellent, they serve very well, they are friendly and they explain well, 100% recommended. (Original) Excelente, atienden muy bien, son amables y explican bien, 100% recomendable."


April 20, 2023

5  out of  5 rating by ABBY LIN
"If you're looking for fast and reliable insurance customer service, I highly recommend Adam Staffel - State Farm Insurance Agent. I recently had the pleasure of contacting Adam, Priscilla and Jessi, and I was thoroughly impressed with the level of service I received. Not only were they incredibly prompt in answering my call, but the representative I spoke with was knowledgeable and attentive to my needs. They took the time to listen to my concerns and were able to provide me with clear and concise answers to my questions."

Lucia Mendez

March 7, 2023

5  out of  5 rating by Lucia Mendez
"(Translated by Google) Very good customer service. I always treat us like family. (Original) Muy buen servicio al cliente. Siempre nos tranto como familia."

Patty Weightman

October 4, 2022

1  out of  5 rating by Patty Weightman
"Do NOT reccomend at all!! We changed agents (best thing we ever did!) But stayed with State Farm."

Hank Koonce

June 21, 2022

5  out of  5 rating by Hank Koonce
"Love having Adam and his crew be my insurance agents they're always helpful, quick, efficient, and very friendly."

Ron Vuylsteke

March 16, 2022

5  out of  5 rating by Ron Vuylsteke
"Very helpful with my transfer from Califonia to Oregon. Everything went smoothly!"

jose sintuj

January 5, 2022

5  out of  5 rating by jose sintuj
"(Translated by Google) Good service. Jessi is very pretty and kind. (Original) Buen servicio. Jessi es muy linda y amable."

Mario Ornelas

December 2, 2021

5  out of  5 rating by Mario Ornelas
"(Translated by Google) Excellent service. Adam and his team are very friendly. (Original) Excelente servicio. Adam y su equipo son muy amables."

Emanuel Delatorre

November 25, 2021

5  out of  5 rating by Emanuel Delatorre
"Jessie was amazing. She was so kind and helpful, made everything great! Thank you Jessie! You made my day"

Marcus Ailstock

November 19, 2021

5  out of  5 rating by Marcus Ailstock
"Easily setup new Renters insurance online to add along with my auto insurance. Called about a question for my monthly auto-payment and was helped clearing up questions."

Jose Aguilar

November 11, 2021

5  out of  5 rating by Jose Aguilar
"One thing about this office is that they never disappoint and are always willing to help no matter who you get! Highly recommend!!"

Araceli Serrano

November 11, 2021

5  out of  5 rating by Araceli Serrano
"Very responsive and kind😌"

Bart Gasiewski

November 10, 2021

5  out of  5 rating by Bart Gasiewski
"I've been using State Farm dinner I was 16 oh so many many years ago. I've moved to 3 different states various cities, and always needed to pick s new agent. Since settling in Hillsboro a few years ago, I choose Adam rather randomly, but I couldn't have been happier. Oregon made some weird claim that I lacked car insurance, he fixed it. Needed a renters policy that I wasn't expecting on a move in date, done ASAP. And now buying a new home and navigating through all the options, etc, Adam and his team guided me through it and it felt stress free when everything else during the home buying process is nuts! Definitely recommend Adam and his team for your insurance needs. Thank you everyone working here as well."

Summer Varrasse

November 9, 2021

5  out of  5 rating by Summer Varrasse
"I’ve been with State Farm insurance for several years now. I love how they always answer my calls quickly and are very responsive. All the personnel are friendly and very helpful. I recently had someone sideswipe my parked car and left with no information. I was impressed at how quickly they helped me process my claim and find a quality auto body shop to fix my car back to new again. I will definitely be referring State Farm Insurance to friends/family!"

Erika Chavez

November 5, 2021

5  out of  5 rating by Erika Chavez
"I love this team, they are always very quick to respond and offer the best solutions for my family’s needs!"

Vanessa Alvarado

November 4, 2021

5  out of  5 rating by Vanessa Alvarado
"I was having difficulties with getting my policies switched over to Adams branch. Adams team kept me updated to keep my mind at ease. Thank you!"

Esmeralda Chavez

November 4, 2021

5  out of  5 rating by Esmeralda Chavez
"I received excellent customer service when I need anything. Priscilla is very professional and friendly!! She always makes the process painless. I was so impressed that I decided to add to my current bundle. I highly recommend using this team for all your insurance needs. Thank you for saving me lots of money!!!"

Margarita Garcia

November 4, 2021

5  out of  5 rating by Margarita Garcia
"Jessi has been my husbands and I agent for a while now. Every time we have a question about our policy or pricing she is quick and efficient to give us clear information about anything we need. We are happy we have someone like her as our agent."

Zeline Reyes

November 4, 2021

5  out of  5 rating by Zeline Reyes
"Jessi was so patient and answered all my questions about our home and auto. She even found ways to save money on the home. Always answered my many questions and continues to do so. Thank you."

Michelle Garcia

November 3, 2021

5  out of  5 rating by Michelle Garcia
"Having Jessi as my agent for the past 4 years has made my life easier when it comes to my vehicles and helping me understand anything I have a question or concern. She’s always so helpful."

Jesus OceguedaLopez

November 2, 2021

5  out of  5 rating by Jesus OceguedaLopez
"(Translated by Google) I couldn't be happier with my State Farm agent and team. Highly recommended! (Original) No podria estar mas feliz con mi agente y equipo de State Farm. Muy recomendable!"